Privacy Policy

Preamble

At LogTag^®, the security and privacy of your data is of the highest priority.

We have developed this Privacy Policy (the “Privacy Policy” or the “Policy”) for you to understand how we collect, use, communicate, disclose and make use of personal information when you interact with one of our products, and the choices you have associated with that information.

LogTag North America Inc, in conjunction with its development entity LogTag International Ltd, ("us", "we", or "our") operate a number of websites and applications [the "Service(s)"], both free and paid, to which this Policy applies, including:

• the company websites https://logtag.com and https://logtagrecorders.com; 
• the LogTag^® Online environmental monitoring system web application at https://logtagonline.com;
• the LogTag^® Online companion smartphone apps, available from the Apple or Google App stores ;
• the company support website at https://logtagrecorders.zendesk.com;
• the free companion software application LogTag Analyzer;
• the free notification and reporting software application LogTag^® Xpress; and
• any other online services, applications, and webpages that post, specifically reference, and incorporate this Privacy Policy.

By using the Service, you agree to the collection and use of information in accordance with this Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible from https://logtag.com, and which are incorporated herein.

ICM Holdco III Corp. (d/b/a CIMSENSE), a parent company of LogTag, its affiliates and its related entities (individually and collectively, “CIMSENSE,” “we,” “us,” or “our”) respect your privacy. We provide this website privacy policy (“Privacy Policy”) to describe how we collect, use, disclose, or otherwise process such data (including personal information) that we and our suppliers collect through our website (“Collected Information”) and our other websites on which this Privacy Policy is posted, on our mobile application(s) on which this Privacy Policy is posted, as well as the services made available through such websites (collectively referred to as the “Sites”). This Privacy Policy also describes your choices regarding the use of your Collected Information and how we communicate changes to this Privacy Policy. By accessing or using the Site, by accepting the Site’s Terms of Use or by entering into any other agreement with CIMSENSE that governs access to or use of the Site, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site. This Privacy Policy is incorporated into and made a part of our Terms of Use and any other agreement that references this Privacy Policy or that governs access to or use of the Site. TABLE OF CONTENTS

1. Changes to this Privacy Policy
2. Information You Submit
3. Other Information Collected
4. How We Use and Share Collected Information
5. Automated Processing
6. Retention
7. Your Choices and Rights
8. Additional Information for Certain U.S. Residents
9. Additional Information for EEA Individuals
10. Exercise Your Rights
11. Accuracy and Security
12. Children
13. Third Party Websites
14. Cross Border Transfer
15. Contact Us

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. All updates will be effective immediately upon posting of the updated Privacy Policy on the Site. Material changes will be clearly posted on the Site or otherwise communicated to you.

INFORMATION YOU SUBMIT

Personal Information. You can visit the Site without submitting your personal information to us but you will be required to provide your personal information in order to sign up for an account on the Site (where that option is available), to order or purchase products or services using the Site (where that option is available), and to use certain other tools and features of the Site. We will collect any personal information from or about you that you choose to provide to us, which may include, without limitation, your first and last name, physical address, telephone number, email address, and payment information. To sign up for an account on the Site, where that option is available, you may be required or given the opportunity to provide additional types of information (as described below). Any such information that you choose to submit will be collected by CIMSENSE. We will use your personal information as described below in this Privacy Policy, including to set up and administer your account and to communicate with you. Phone Numbers. If you provide a mobile or other telephone number to us, you consent to receiving text messages and telephone calls from us at that telephone number as described below, but only to the extent permitted by applicable law. Registration and Logins. To sign up for an account, you must provide specific information, including without limitation, personal information, such as financial and payment information to facilitate purchase you make through the Site. Once you are registered (where that option is available), when you login to your account, we will collect your login username, password, and email address (if applicable). Order & Payment Information. We request information from you when you fill out an order form or otherwise purchase products or services through the Site. To purchase products or Services using the Site, where that option is available, you must provide your contact information (e.g., name and shipping address) and the applicable payment information. All purchases made using the Site must be made by credit or debit card, or under your existing account with us through a purchase order (if applicable) or other process as agreed to between CIMSENSE and you. CIMSENSE does not directly access, handle, or store credit or debit card information submitted through the Site. To make a purchase using the Site, you will need to provide your name and your credit or debit card type, number, expiration date, security code, and billing address. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we may use this information to contact. Job Applications. If you submit a resume, job application, or related materials or other information to us, we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require CIMSENSE to review that information or consider you for employment. To view career opportunities at CIMSENSE or to submit a job application, you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal (if applicable). Contact Form, Quotes, Requests for Support. To contact us for more information, quotes for our applicable products and services, or to request support via the Site, you will need to provide your contact information (as discussed above) as applicable, details of the products or services, the company you work for, and the subject matter in which you are interested. Connecting With Distributors. Some features on our Site may allow you to request a quote or request us to connect you with a distributor of a particular product. To fulfill such a request, we may need to disclose your contact information with the applicable distributor. By submitting such a request through the Site, you hereby direct us to disclose your contact information with the applicable distirbutor(s). Marketing Communications. If you sign up or otherwise opt in to receive blog updates, promotions, or other communications from us, you will need to provide your email address. We will use this information to send you CIMSENSE updates and promotional and other electronic communications. CIMSENSE will obtain your prior consent for such promotional communications solely to the extent required by applicable law. In order to provide you with a personalized experience, these communications may be tailored to your preferences based on, for example, inferences we make using your visits to the Site or the links you click on in our emails. Please note that pixel tags, cookies and other online trackers may be used within emails to track your interactions with those websites and when emails are opened. You may opt out of receiving updates and other emails from us at any time by following the unsubscribe instructions in the applicable email or by contacting us using the contact information provided below under “Contact Us.” Note that, even if you opt out of receiving promotional communications from CIMSENSE, you may still receive administrative communications from us with respect to your use of the Site. We may use third-party email providers to deliver these communications to you.

OTHER INFORMATION COLLECTED

As you navigate and use the Site, certain information can be passively collected—that is, gathered without the user actively providing the information or being concurrently made aware of the collection of information—using various technologies. We passively collect a variety of types of information in a variety of ways, including: IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, your media access control (MAC) address, your operating system, your computer screen resolution, your web browser type, the pages you access on the Site, the websites you access before and after visiting the Site, the length of time you spend on the Site, date and time stamps, clickstream data, your approximate geographic location, performance statistics, and usage data. CIMSENSE may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site. We may combine this information with other Collected Information (including personal information) and information obtained from third parties for security reasons and to protect our rights or the rights of others. The suppliers that we use to provide the Site may collect information about your visits to the Site and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained below under “Cookies and Tracking Technologies.” Analytics. The Site uses third-party analytics tools (e.g., Google Analytics) to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Our analytics providers may set and read cookies to collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Our analytics providers use this data to provide us with reports that we will use to improve the Site’s structure and content. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners' sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent CIMSENSE from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed below, but that may impact your use and enjoyment of the Site. Social Media. The Site may allow you to connect to and share information with social media platforms and we may be required to implement cookies, plug-ins, and APIs provided by those social media platforms in order to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Site with those platforms and that information will be subject to their privacy policies. We encourage you to review the privacy policy of any social media platform that you use in connection with the Site. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use or disclosure of your information or content by third-party platforms, which you use at your own risk. CIMSENSE is active on social media. You may have the opportunity to comment on those social media platforms regarding CIMSENSE and the products we offer and/or to submit or upload related photographs and other materials. CIMSENSE reserves the right to post on the Site, other websites, and social media pages any comments, photographs, or content that you post on our social media pages or provide to us through social media. Cookies and Tracking Technologies. We use “cookies” on the Site. A cookie is a piece of data stored on a Site visitor’s hard drive by the visitor’s web browser. We use cookies to help us improve your access to the Site (for example, by remembering your contact and other information when you access or use the Site), to identify repeat visitors to the Site, to track how you access and use the Site, to learn when and how users visit the Site, to learn whether our Site and/or its pages are popular, to learn which search terms are used to find the Site, to learn which websites direct you to the Site, to help display certain information on the Site, and to improve your enjoyment of the Site. The Site may use both cookies that we implement, and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that you are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. For example, a browser may allow you to reject cookies from certain websites, reject certain types of cookies regardless of the website, reject or disable all cookies from all websites, and/or delete cookies stored previously. Some browsers also give you the option of being notified every time a cookie is sent to your browser by a website. You can disable or limit cookies but doing so may impact your use and enjoyment of the Site and other websites. For example, the Site may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on the Site in the past, and may not remember your name or contact information. Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new computer, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file. Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site and for the analytics purposes disclosed in this Privacy Policy. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies. The types of information collected by a cookie and the purposes for which that information is used depends on the type of cookie. By way of illustration, the types of cookies used, the types of information collected by those cookies, and the purposes for which that information are used are described below. We may combine information collected by cookies with other Collected Information.

• Operationally necessary cookies (also called essential cookies). These are cookies that are required for the operation of the Site. For example, these cookies are required to identify irregular website behavior, prevent fraudulent activity, and improve security. They also allow users of the Site to make use of its functions. Without these cookies, features and services you have requested will not be able to be provided.

• Functional cookies. These cookies allow us to offer you enhanced functionality when accessing or using the Site. This may include to remembering choices you make, for example, remembering your preferences or settings, remembering if you reacted to something on or through the Site so that you are not asked to react to it again, remembering if you have used any feature of the Site before, remembering your username or preferences, remembering if you have used any feature of the Site before, restricting the number of times you are shown a particular advertisement, and enabling social media components. If functional cookies are disabled, various functions of the Site may be unavailable to you or may not work the way you want them to.

• Performance cookies (also called analytical cookies). These cookies assess the performance of the Site, including as part of our analytic practices to help us understand how visitors use and interact with the Site, for example, which pages on our websites users visit most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.

A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website. Session cookies are typically deleted or removed when you exit or quit your browser application. Persistent cookies exist for a set period of time, for example, six months or one year. Each time you visit a website that has implemented a persistent cookie, that cookie will remain active until its predetermined expiration date. You can also manually delete persistent cookies as discussed above. The Site may also use the following types of tracking technologies: web beacons (also called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny graphics with unique identifiers that functions similar to how cookies function but, in contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect and store information about your use of a website and are commonly used for advertisements and videos. Pixel tags can be placed on websites or within emails to track your interactions with those websites and when emails are opened. How We Respond to Do-Not-Track Signals. Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies. Embedded Content. The Site incorporates content, including feeds, scripts embedded in the Site’s code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, Google Maps or YouTube. Google Maps. Our Sites may include Google Maps features and content. Google Maps features and content is subject to the then-current versions of Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/. YouTube. Our Sites may use YouTube to make content in video format available to you. By accessing a part of the Sites where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you accessed and watched) through videos embedded in the Services as further described in YouTube’s Privacy Policy. YouTube adheres to Google's privacy policies and principles, part of which allow you to control certain privacy settings and which data are collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/. Information from Other Sources. We may obtain data about Site users from various third-party companies and public sources, whether offline or online (such as publicly available social media profiles), and we may combine that data with Collected Information. This enhances our existing information about our users and customers and improves our ability to contact you and our marketing’s relevancy. In addition to the categories described above, when you use the LogTag Link mobile application we collect certain Bluetooth interaction data and precise location information as described below.

HOW WE USE AND SHARE COLLECTED INFORMATION

In addition to, and consistent with, the uses and sharing described above, CIMSENSE and its suppliers may use and disclose Collected Information as described below:

Personal Information	We collect the following subcategories of personal information:	We collect such personal information for the following purposes:
Identifiers	Consistent with and in addition to the information set forth in the “Information You Submit” section above: First and last name, telephone number, cellphone number, email address.	Performing services for you, providing customer services, verifying user information, facilitating access to services or products, processing payments. To administer your account. Communicating with you when you have requested support, information, services, etc. To send promotional communications about us, to the extent permitted by applicable law.
Internet or other electronic network activity information	Consistent with and in addition to the “Other Information Collected” section above: IP addresses, log files, login information, and cookies and device information (e.g., online activity such as date and time of accessing our websites, website addresses accessed, the length of website visit).	Analytical purposes, including, without limitation, to help us improve your access to the Site (for example, by remembering your contact and other information when you access or use the Site), to identify repeat visitors to the Site, to track how you access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, to learn which websites direct you to the Site, to help display certain information on the Site, and to improve your enjoyment of the Site. To administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site. To administer your account.
Geolocation	Precise geographic location (GPS coordinates) collected through the LogTag Link mobile application. As well as in LogTag Online, physical address; work / business address; state; region.	Purpose: To associate device download events with a physical location, support traceability and compliance recordkeeping, enable operational reporting, communicate with you, and fulfill service requests.
Professional or employment-related information	Business contact information, including, but not limited to, job title, place of employment, business phone number, business address.	Performing the services or providing products, including, without limitation, providing customer services, verifying user information, facilitating access to the Site, processing payments. Communicating with users who have requested support, information, or services. To send you promotional communications about us and our products and services, to the extent permitted by law. To administer your account.

In addition to and consistent with the purposes identified above, CIMSENSE and our suppliers may use or disclose Collected Information for the following purposes:

• Sharing with our Service Providers. We may disclose Collected Information to our suppliers and service providers as necessary for us to provide the Site and our products and services to you, to engage in the use and sharing of Collected Information as permitted by this Privacy Policy, and as may be otherwise required or permitted by applicable law. These third parties include, without limitation, our affiliates and related entities, website and software management and hosting suppliers, support service providers, third party payment processors, cloud storage providers, information technology security providers, marketing and public relations service providers, and email service suppliers.

• Text Messages. If you opt in to receiving text messages (including SMS) on the Site when prompted, we may send you text messages at the number you provide for marketing purposes and communications. You can opt out of the receipt of such communications by texting us STOP at the number you received such message from. If you opt out of receiving marketing communications from us, please note that we may still send you messages to your physical address, email, or via text messages regarding your account, or for any Services you have requested or received from us (e.g., to notify you about the status of a purchase that you have made with us). Message and data rates may apply.

• Data Aggregation. To the extent permitted by applicable law, we may aggregate personal information, user-generated content, and other Collected Information and use that aggregate data for our business purposes.

• Lawful Processes, Security & Protection of Rights. We may use and share Collected Information as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use Collected Information if we believe doing so is necessary or appropriate to protect our rights or the rights of others.

• Business Transactions. If CIMSENSE undergoes a change in control, acquisition, merger, reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or otherwise disclose Collected Information to the subsequent owner(s) or successor(s) of those transactions. We may also disclose Collected Information in connection with the evaluation of those transactions.

• With Your Consent. With your consent, we may use and share your personal information and other Collected Information in ways not specifically described in this Privacy Policy.

Disclosures to Third Parties. Pursuant to and consistent with the purposes for collecting your information as set forth in this Privacy Policy we disclose certain categories of personal information to third parties for a business (or other) purpose. The categories of personal information we disclose include:

• Identifiers: including but not limited to name, telephone number, address, age, email address, or date of birth;

• Commercial Information: including but not limited to financial account information, payment card information, your employer, and your billing information;

• Internet or other electronic network activity information: including but not limited to computer and connection information, IP address, and cookies and other tracking technologies described further above; and

• Inferences: drawn from the above categories of personal information.

As described in this Privacy Policy above, applicable business purposes for such disclosures include, without limitation, product and service fulfillment, internal operations, prevention of fraud and other harm, and legal compliance. The categories of third parties to which we may share the above categories of information, include, without limitation:

• Our affiliates and related entities;

• Third party service providers: including, but not limited to, payment processing companies, data analytics providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, and marketing companies; and

• Law Enforcement

AUTOMATED PROCESSING

Other than as described in this Privacy Policy, you will not be subject to decisions based on automated information processing without your prior consent.

RETENTION

CIMSENSE will retain personal information for as long as it is needed for or otherwise serves the purposes outlined in this Privacy Policy, subject to applicable law. Further, personal information is retained in accordance with our policies and practices, applicable law, and contractual obligations. Personal information collected for the purposes related to the performance of a contract or agreement between you and CIMSENSE will be retained until such contract or agreement has been fully performed. We may be required to retain personal information for a longer period of time where required to do so under applicable law or government order.

CHOICES AND RIGHTS

The purpose of this section of the Privacy Policy is to inform you of our privacy options. Some U.S. states and other jurisdictions outside of the U.S. provide these options and rights to their residents. Depending on the laws applicable to CIMSENSE’s processing of your personal information and the location in which you reside, you may have the ability to exercise the rights listed below and in this section of the Privacy Policy. Subject to foregoing, in addition to all application limitations, exemptions, or exceptions—regarding our collection and use of your personal information—these rights may include, to the extent applicable:

• Right to Confirm: The right to confirm whether we are processing your personal information.
• Right to Access: You may have the right to request access to any of your personal information that we hold. Specifically, you may have the right to request the disclosure of (1) what personal information has been collected; (2) the categories of sources from which the personal information was collected; (3) the business or commercial purpose for collecting or selling personal information; (4) the categories of personal information sold and to what third parties it was sold to (if applicable); (5) the categories of third parties with whom we share personal information and to what third parties it was shared with; and (5) the specific pieces of personal information we have collected about you.
• Right to Data Portability: You may have the right to receive all such personal information about you from CIMSENSE in a structured, commonly used and machine-readable format, and also to require us to transmit it to another entity where this is technically feasible.
• Right to Deletion: You may have the right to request the deletion of your personal information that we have collected.
• Right to Correction: You may have the right to request the correction of your personal information that we collected.
• Right to Lodge a Complaint: You may have the right to lodge a complaint with a government regulator (e.g., your state attorney general) or supervisory authority, in particular in your country of residence, if you consider that the collection and use of your personal information violates this Privacy Policy or applicable law.
• Right to Not be Discriminated Against: You may have the right to not be discriminated against due to your exercise of your rights under applicable law. We do not discriminate against users for exercising the rights granted to them under applicable law and that are applicable to our processing of your personal information.

To exercise these rights, please see the “Exercise Your Rights” section of the Privacy Policy below. Additionally, if you have any concerns, complaints, or other issues with regard to our collection, use or other processing of your personal information, please contact us via the means set forth under the “Contact Us” section of the Privacy Policy below.

ADDITIONAL INFORMATION FOR CERTAIN U.S. RESIDENTS

Certain U.S. states require additional disclosures and provide users residing in such U.S. states with additional choices and rights. This section of the Privacy Policy only applies to individuals located in such U.S. states and where such U.S. state data protection laws apply to CIMSENSE’s processing of your personal information. Sources. Consistent with the Privacy Policy above, we collect certain categories of personal information directly from you and, in some circumstances, third parties. The categories of sources that we collect personal information from in the prior 12 months includes the following:

• Our third party service providers;
• Trade shows and in-person meetings;
• Affiliated, subsidiaries, and related companies;
• Third party websites and mobile applications;
• Social media companies;
• Our Services; and
• Your communications with us.

Sensitive Personal Information. In limited circumstances, including through the LogTag Link mobile application, we may collect precise geolocation data when you use Bluetooth scanning and device download functionality. Such data is collected only for the operational purposes described in this Privacy Policy and is not used for advertising or cross-context behavioral profiling. No Cross Contextual Behavioral Advertising; No Profiling Cross-Contextual Behavioral Advertising. We do not share your personal information for purposes of cross-contextual behavioral (targeted) advertising. We do not use your personal information to profile you via purely automated means in furtherance of decisions that produce legal or significantly similar effects (as may be defined under applicable law). Selling and Sharing. We do not sell your personal information as the concept of “selling” is traditionally understood as being the exchange of something for money. However, we do provide your personal information to our affiliates and subsidiaries, which may be differently branded, so they can provide you with marketing and information about services and products that may be helpful or of interest to you. Applicable U.S. state data protection laws hold such disclosures and sharing to be considered “selling”. Therefore, you have the right to opt out of such selling. In the preceding 12 months, we have sold the following categories of personal information with the following categories of third parties and for the following purposes:

Category of Personal Information Sold	Category of Third-Party Recipient	Purpose
Identifiers & Contact Information	Our affiliates and subsidiaries.	To allow our affiliates to provide you marketing and information about products and services that may be of interest to you.

You have the right to opt out of the selling or sharing of Your Personal Data as described herein. You may exercise this right to opt out by contacting use through the methods set forth below under the “Exercise Your Rights” section of the Privacy Notice, or by clicking the “Your Privacy Choices”. We do not knowingly sell or share for cross-contextual behavioral advertising purposes, the Personal Data of anyone under the age of 16 years old. See the “Children” section of this Privacy Policy below for more information.

ADDITIONAL INFORMATION FOR INDIVIDUALS LOCATED IN THE EEA

This section of the Privacy Policy applies to residents of countries or jurisdictions located in the EEA, including, without limitation, the European Union and the United Kingdom. Legal Bases We Rely on When Processing Personal Information. To the extent the European Union’s General Data Protection Regulation or other similar law applies to you (including, without limitation, those located in the United Kingdom) and is applicable to us, we process your personal information for the purposes set forth in this Privacy Policy under the following legal bases (as applicable):

• Our Contract With You: Our processing is necessary to perform our obligations under a contract with you or to perform steps requested by you prior to entering into a contract with you: (e.g., to verify the information you have provided to us).
• Our Legitimate Interests: Our processing is necessary for our legitimate interests, including to protect the security of our Site; to protect the health and safety of you or others; to establish, protect and defend our legal rights and interests; to prevent fraud and verify identity and authorization of clients; to understand and analyze usage trends; and to improve our products and services. Additionally, we have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose.
• Legal Compliance: Where our processing is required to comply with applicable law (for example, to maintain your payment transaction history for tax reporting purposes) e.g., in response to subpoenas, court orders and other lawful requests by regulators, courts and law enforcement agencies, or related to national security requests.
• Your Consent: When we have your express consent as defined by applicable law.

Rights. To the extent the European Union’s General Data Protection Regulation or other law granting particular rights to data subjects applies to you (including, without limitation, those located in the United Kingdom) and subject to all applicable exceptions and exemptions granted under such applicable laws, you may have the following rights with regard to our processing of your personal information in addition to those rights set forth in the “Choices and Rights” section of the Privacy Policy above:

• Right to Restrict Personal Information Use and Right to Object: You may have the right to restrict our use of your personal information where (i) you contest the accuracy of the personal information; (ii) the use is unlawful but you do not want us to erase the personal information; (iii) we no longer need the personal information for the relevant purposes, but you require it for the establishment, exercise or defense of legal claims; or (iv) you have objected to our personal information use justified on our legitimate interests pending verification as to whether CIMSENSE has compelling interests to continue the relevant personal information use.
• Right to Withdraw Consent: In the event your personal information is processed on the basis of your consent, you have the right to withdraw consent at any time with effect for the future.

Please see the “Exercise Your Rights” section below for information about how to make a request.

EXERCISE YOUR RIGHTS

If this Privacy Policy expressly stated above that you have certain rights or applicable law grants you certain rights as it relates to this Privacy Policy and Collected Information, you may submit a verifiable request to us by Email: [email protected] Visiting: Our contact page to submit a Contact Form Only you or a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. Without limiting the foregoing, the verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will respond to your request within the applicable timeframe required under applicable law. If we deny your request, you can appeal such denial by sending an email to administration[at]logtag.com. If the appeal is denied, you may submit a compliant to the applicable government regulator or authority in the jurisdiction in which you are located (which, for U.S. residents, includes the state Attorney General in the state in which you reside).

ACCURACY AND SECURITY

Personal information you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date. We have in place reasonable and appropriate technical, physical, and organizational procedures and security measures designed to safeguard and secure personal information from unauthorized loss, alteration, access, disclosure, and processing, taking into account the cost of implementing such measures commensurate with the risks posed by the particular type of processing, the nature of the personal information, and in accordance with applicable law. We value your trust in providing us your information; however, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable. We cannot guarantee the security of Collected Information. We limit access to our systems that hold personal information to authorized personnel and such access is limited to those personnel who have a need to know such information for the purpose of performing their job function or as otherwise permitted under this Privacy Policy.

CHILDREN

The Site is not directed at children under 16 years of age. CIMSENSE does not knowingly collect or use information from children under 16 through the Site.

THIRD PARTY WEBSITES

The Site may link to, or be linked to, websites, or services not maintained or controlled by CIMSENSE. CIMSENSE is not responsible for the privacy policies or practices of any third parties or any third-party websites, applications, or services. This Privacy Policy does not apply to any third-party websites, applications, or services or to any personal or other information that you may provide to third parties. You encourage you to read the privacy policy for each website, application, and service that you visit or use.

CROSS-BORDER TRANSFER

Due to the fact our business is international, we have centralized elements of our business and our processing of Collected Information, including, without limitation, personal information. Accordingly, where we are permitted to do so under applicable law, we may transfer your personal information outside of the nation where you reside. Where required by applicable law, your prior consent will be obtained for such transfers, or we have ensured that your personal information included in such a transfer is adequately protect through the use of contractual clauses or other adequate measures allowed under such applicable law.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. Not every type of information is collected from every Service.

Types of Data Collected

Personal Data

While using our Services, we may ask you to provide us with certain personal information that can be used to contact or identify you ("Personal Data"). Before or at the time of collecting personal information, we will make it obvious for which purpose the information is being collected. We will only use the data for those purposes, or for similar related purposes. If some of the information we seek is optional, we will clearly identify which information you must provide, and that you can omit.

Personal Data may include, but is not limited to, the following:

• your email address;
• your first and last name;
• your cell phone number and the cellular company that provides your service;
• the name of the company you work for;
• your position in that company;
• your country of residence;
• cookies, tracking and usage data;
• service connection data;
• payment information (e.g., credit or debit card numbers);
• precise geographic location data (GPS coordinates) collected through the LogTag Link mobile application when Bluetooth device download functionality is used;
• online identifiers.

Diagnostics Data

We may collect information about your PC, operating system, regional settings, installed browsers and other installed software if you specifically request help from us diagnosing problems with our Service, and improving the Service delivery.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions or all of a particular Service.

Examples of Cookies we use include, but are not limited to, the following:

• Session Cookies
  We use Session Cookies to operate our Service.
• Preference Cookies
  We use Preference Cookies to remember your preferences and various settings.
• Security Cookies
  We use Security Cookies for security purposes.

Use of Data

LogTag North America uses the collected data for various purposes including, but not limited to, the following:

• to provide and maintain the Services;
• to fulfill your orders and transactions;
• to manage returns and exchanges;
• to notify you about changes to our Services;
• to notify you in case of a breach;
• to inform you of new products and services we offer;
• to allow you to participate in interactive features of our Services when you choose to do so;
• to allow you to participate in features offered by third parties when you choose to do so;
• to provide customer care and support;
• to manage your information and/or accounts
• to provide analysis or valuable information to us so that we can improve the Services;
• to monitor the usage of the Services;
• to detect, prevent and address technical issues; and
• to determine what goods you purchased on the site, and when.

Embedded Content

The Services incorporate content, including, (for example), feeds, scripts embedded in the Services’ code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. This Privacy Policy does not apply to such third party’s collection or use of your information (including Personal Data). Your consent to this Privacy Policy followed by your interaction with the embedded content represents your agreement to any applicable third party terms.

For specific information regarding embedded content provided by third parties, reference the “Service Providers” section below.

Transfer of Data

LogTag North America Inc is a multi-national company and its online data are stored in several locations throughout the world. You agree that we may store Data (including any personal information) in secure servers in one or more overseas territories outside of New Zealand and we may access such Data (including any personal information) from time to time regardless of where such Data is stored.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those within your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

LogTag North America Inc will take all steps reasonably necessary to ensure that your data is treated securely and will process your data in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless LogTag North America Inc reasonably determines there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We do not sell any Personal Data collected from you to any third parties.

At our discretion, we may disclose your contact data to one of our distributors for the purposes of providing support, only if you approached us via one of our sales or support Services. We will not use this contact information for any purpose other than the resolution of your specific inquiry.

We may also provide your Personal Data, including payment information, to our third party payment processor for purposes of facilitating purchases in connection with the Services.

From time to time, we may be asked by Government Institutes and associated Research Facilities to provide data for the purposes of independent analysis. Where we make such data available we will:

• clearly identify circumstances in which such data may be provided to affected clients;
• clearly identify which data will be provided;
• remove any personally identifiable information, where possible, from such data; and
• enable you to opt out of such a data collection.

Legal Requirements

LogTag North America Inc may disclose your Personal Data in the good faith belief that such action is necessary:

• to comply with a legal obligation;
• to protect and defend the rights or property of LogTag North America Inc;
• to prevent or investigate possible wrongdoing in connection with the Service;
• to protect the personal safety of users of the Service or the public; or
• to protect against legal liability.

Retention of Data

We will only retain personal information for as long as it is necessary to fulfill its intended purpose, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.

Storage

You agree that we may store Data (including any personal information) in secure servers in one or more overseas territories and we may access that Data (including any personal information) in these territories and/or New Zealand from time to time.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Any information disclosed online can potentially be collected and used by parties other than the intended recipient. We use commercially reasonable efforts to prevent the loss, abuse, and malicious access to the information that we collect. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the contact methods set forth herein.

Breaches

In the unlikely event that unauthorized access has been obtained to any of your personal data, we will notify you in accordance with applicable law once we have become aware that a breach has taken place.

Choices and Access

We give you choices regarding our use and disclosure of your personal information. We provide you with the opportunity to receive information by email, regular mail or telephone calls from us, or third parties which may be of interest to you, including information relating to new products and services offered on the Service by us, or other third parties. If you do not want to receive any information by email, regular mail or telephone calls, you may opt-out of further communications provided by us at any time by: (i) sending us an email at [email protected]; or (ii) writing to us at LogTag North America Inc,10 Millpond Drive, Unit 10, Lafayette, New Jersey NJ 07848, United States of America. Please note that we can only comply with requests relating to email, regular mail or telephone communications provided by us. If you no longer wish to receive further information by email, regular mail or telephone from any third party, you will need to contact such third party directly to opt-out of further communications being provided to you. We will seek to comply with your request(s) as soon as reasonably practicable.

If applicable, and you would like to review, correct, update, or delete the personal information that you have provided via this Service, please contact us. We will try to comply with your request as soon as reasonably practicable.

Accuracy

It is your responsibility to provide us with accurate personal information. Except as otherwise set forth in this Policy, we shall only use personal information in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. To the extent necessary for these purposes, we shall take reasonable steps to ensure that personal information is accurate, complete, current and relevant to its intended use.

Your Rights Over Your Information

By law, you have a number of important rights. In summary, those include the following:

• You are entitled to fair processing of your personal information and transparency over how we use your personal information.
• You can access your personal information and certain other supplementary information that this Policy is already designed to address.
• You can request that we correct any mistakes in your information which we hold.
• You can request the erasure of personal information concerning you, in certain situations.
• You can receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine readable format, and have the right to transmit that information to a third party, in certain situations.
• You can object at any time to processing of personal information concerning you for direct marketing.
• You can object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you.
• You can object in certain other situations to our continued processing of your personal information.

If you would like to exercise any of these rights, please email, call, or write to us with the following: (1) enough information to identify you; (2) proof of your identity and address; and (3) the information to which your request relates.

California Privacy Rights

The California Consumer Privacy Act (the “CCPA”) grants users of our Service that are California residents certain rights in regards to our collection of personal information. These rights include:

• the right to request the disclosures of (1) what personal information has been collected; (2) the categories of sources from which the personal information was collected; (3) the business or commercial purpose for collection or selling personal information; (4) the categories of third parties with whom the business shares personal information; and (5) the specific pieces of personal information we have collected;

• the right to request the deletion of their personal information that has been collected; and

• the right to opt-out of the sale of their personal information.

Under the CCPA, a data subject may only make a personal information request twice in a 12-month period. We will respond to such personal information request within 45 days of receiving the personal information request.

Additionally, if you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at our designated address and receive the following information:

• the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and
• the names and address of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by calling +64 (0)9 448 2311.

Exercising Your Rights

To exercise your rights as described herein, you may submit a verifiable consumer request to us (as described above) by either contacting us via the contact methods provided in the CONTACTING US section below or by visiting https://logtagrecorders.com/support/submit-request/. We will not discriminate in any way against any users of the Service that exercise their rights provided by law.

Your Right to Complain

If you have a complaint as to our use of your information, you may file a complaint with us, the California Attorney General, any other governmental agency, and/or a judicial body.

A complaint may be submitted directly to us by utilizing the contact information contained in this Policy.

Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to enhance the user experience of our Service, to perform Service-related services or to assist us in analyzing how our Service is used.

These third-parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

If you do not wish to use either of the third-party providers listed below who enable notification services, please disable any notification services on your account.

Microsoft

Microsoft provides the database and server technology for our online service LogTag Online via its Azure platform. You can find the respective privacy policy by following this link: https://azure.microsoft.com/en-us/overview/trusted-cloud/privacy/.

Twilio, WhatsApp and email-to-SMS providers

We use third party provider Twilio to deliver Email and Text messages in relation to our Services. For some clients, we also offer the use of WhatsApp as a convenient replacement for text messaging. In the US, users can select carrier provided email-to-SMS gateways in the account setup.

For Twilio, WhatsApp and the carrier provided email-to-SMS gateways to effectively manage these Services, we must pass certain information to them, including phone numbers, email addresses the contents of the messages to be passed on to the final destination and other potentially Personally Identifiable Information. Although our Third-party partners have an obligation under our agreement with them, once we have handed over this information, we can no longer control how the data is used beyond its intended purpose, and it falls within the individual provider's policies. If you wish to know more please refer to Twilio's Privacy Statement, which you can access on their website at https://www.twilio.com/legal/privacy, and to WhatsApp's Privacy Policy at https://www.whatsapp.com/legal/privacy-policy. If you select carrier provided email-to-SMS gateways please refer to the policies published on your carrier's website.

YouTube

We use YouTube to make content in video format available as part of our help delivery system. By accessing a part of the Services where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you accessed and watched) through videos embedded in the Services as further described in YouTube’s Privacy Policy. YouTube adheres to Google's privacy policies and principles, part of which allow you to control certain privacy settings and which data are collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/.

If you do not agree to the terms published by YouTube, please do not use any portion of the Services that makes video content available, or click on or interact with the embedded video content.

Other third-party Data

You may ask us to store credentials for accessing third-party services on your computer. We use these credentials to allow you to seamlessly transfer data generated by our services to third-party service information storage and communication providers. In general, the third-party providers used by us will only collect and use your information to the extent necessary to allow them to perform the services they provide to us. We still recommend you read their respective privacy policies. Third-party services include, but are not limited to the following:

• Connection to online services such as SMTP servers, FTP servers or proxy servers
• Security certificates for the purposes of connecting to SFTP servers
• API credentials (OAuth2) for connection to Gmail (you can find Google's privacy policy on their website at https://policies.google.com/privacy)
• Wireless network access details and passwords (in encrypted form) for your local network
• Cellular service providers and their respective email-to-text services
• App store providers

We will only store those data if you or an authorized representative of yours have explicitly requested their use. Where such data are not already encrypted, we will encrypt them before storing them. You will be able to revoke the use of such data by simply removing the affected data, or by withdrawing your permission directly with the third-party service. LogTag North America Inc will take all reasonable steps to make sure no data are stored once you have explicitly deleted them from the Service.

LogTag North America Inc will never use such stored data for any purposes other than specifically agreed to when setting up the service. LogTag North America Inc will also never share such information other than detailed in "Transfer of Data".

Analytics

You acknowledge and agree that:

• we may use Data and information about your use of the Service to generate anonymized and aggregated statistical and analytical data ("Analytical Data”), and use such Analytical Data for our internal research and product development purposes and to conduct statistical analysis and identify trends and insights;
• we may use third-party Service Providers to monitor and analyze the use of our Service;
• our rights under this clause will survive termination of expiry of the Agreement; and
• title to, and all Intellectual Property Rights in, Analytical Data is and remains our property.

You acknowledge and agree that, to the extent Data contains personal information, in collecting, holding and processing that information through the Service, we are acting as your agent for the purposes of the Privacy Act 1993 and any other applicable privacy Law. You must obtain all necessary consents from the relevant individual(s) to enable us to collect, use, hold and process that information in accordance with these Terms.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on Google's policies please visit the dedicated Google web page at https://policies.google.com/.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting a prominent notice on the LogTag North America Inc website at https://logtag.com, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. We will also make a list of changes available, so you can easily assess the impact these changes have on you. You can access previous version of the policy from that page also.

Contact Us

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.

If you have any questions about this Privacy Policy, please contact us:

• by email: [email protected];
• by phone: +64 (0)9 448 2311; or
• by mail: LogTag North America Inc,10 Millpond Drive, Unit 10, Lafayette, New Jersey NJ 07848, United States of America

 

 

Document last updated: March 2nd, 2026