PC’s with AMD processors may experience crashes when using Windows 10
|Software Version:||LogTag Analyzer, all versions|
|OS Affected:||Windows 10 on PC’s with AMD processors|
We have identified a possible incompatibility between the latest USB drivers available from the Windows 10 Update Store and PC’s using AMD processors. In isolated cases this may result in system kernel crashes with the dreaded “Your PC ran into a problem and needs to shut down" message when trying to access loggers for configuration and download.
The driver certified for ruse with Windows Update is given below.
Please do not hesitate to contact us if you still have issues after this procedure.